Five Bullets
This is in response to a LinkedIn thread posted by Andrew Wright, Director at CIBA Solutions. Andrew’s question: “What makes a great intranet (in 5 bullet points or less)?”
Continue Reading Add comment April 27, 2009
Balancing Content and Tools
When users turn to your intranet, do they need to find information, or accomplish a task? The answer is both: A good intranet provides solutions to both of these challenges. So how do you strike a balance between these very different objectives? Here are a few ideas to spark thoughts and discussion among your team.
Continue Reading Add comment March 25, 2009
Intranet Charter
Writing a charter serves several important purposes. Among them are: It gets you and your team thinking clearly about what you are trying to achieve; it enables you to communicate your goals, governance and day-to-day operational strategy to your executive sponsor and other stakeholders; it can help you get sign-off to proceed.
Continue Reading 1 comment March 12, 2009
Calculating Costs
Here are a few considerations you should keep in mind when calculating the cost of implementing an intranet.
Continue Reading Add comment March 9, 2009
Managing Mindset
How is an intranet manager like a GPS unit? Well, both need to maintain the same calm, even tone and keep the ultimate destination in view while adapting to changing circumstances, despite the driver veering off course and ignoring directions.
Continue Reading Add comment February 25, 2009
Intranet Costs
Readers are asking about costs for implementing an intranet. This is a question with no clear answers. Here are some initial thoughts on the subject.
Continue Reading Add comment February 19, 2009
Taxonomy Gotchas
Taxonomies can certainly be an important part of the planning and design phase of developing an intranet, as well as potentially providing a framework for navigation and/or back-end structure. However, there are a few ‘gotchas’ to consider when implementing them. I have listed a few of these challenges here.
Continue Reading Add comment February 5, 2009
Ontario Accessibility Legislation
Under the Accessibility for Ontarians with Disabilities Act, the Ontario Ministry of Community and Social Services has proposed new rules governing a range of information and communications activities in the province. These changes will have a substantial impact on many intranets, in particular the requirement to ensure content is made available in a format that can be used by people with a range of disabilities.
Continue Reading Add comment February 5, 2009
Social Networking Ideas
Here are a few ways you can satisfy your users’ craving for social networking tools. I’ve listed a few pros & cons of adding various interactive tools to your site.
Continue Reading 2 comments March 11, 2009